Book Your COVID-19 Vaccination

Heathershaw’s Compounding Pharmacy is an approved vaccination provider for the Moderna COVID-19 vaccine and the AstraZeneca COVID-19 vaccine.

The vaccines are administered by our trained and certified pharmacists in accordance with Commonwealth guidelines. COVID-19 vaccinations are voluntary and free.

All vaccinations are registered with the Australian Immunisation Registry within 24 hours.

For more information, call our COVID-19 hotline 0481-700-201.

How to book your appointment?

1: Check eligibility

Before booking, check your eligibility to receive a vaccination using the Australian Government Vaccine Eligibility Checker. You must be 18 years of age or older. The pharmacy will check and verify your eligibility before you receive the vaccination. If you are not eligible or cannot demonstrate your eligibility when you arrive for your vaccination, we may not be able to vaccinate you.

2: Select date & time

If eligible for a vaccine, book an appointment via our online booking system by clicking the Book Now button. Separate bookings are required for each family member.

3: Reminder

You will receive an email and SMS reminder 24hrs prior to your scheduled appointment.

4: Book second dose

Our staff will book your appointment for a second dose of vaccine in the pharmacy on the day of your first appointment.

Our Chance to
Thank You.

By being vaccinated, you are promoting your own safety, the safety of your loved ones and community safety.

As a small token of appreciation, and to mark this historic occasion, everyone who has a second vaccination dose at Heathershaw’s will receive a complimentary keyring as a keepsake.

Australian Immunisation Registry

  • All vaccinations are registered with the Australian Immunisation Registry (AIR) within 24 hours.
  • Your Immunisation history statement (IHS) can be viewed within 24 to 48 hours through My Health Record. Alternatively, you can get a copy of the IHS to prove your vaccination status through your Medicare Online account on MyGov; or the Express Plus Medicare mobile app.
  • You can also request a copy of your IHS be sent by post by calling the Australian Immunisation Register Helpline on 1800 653 809. It can take up to 14 days to arrive in the mail.

Frequently Asked Questions (FAQs)

How can I check if I am eligible for the COVID-19 vaccine?

Heathershaw’s provides COVID-19 vaccines to the community in accordance with Commonwealth guidelines and rollout instructions. It is essential that you check your eligibility using the Australian Government Vaccine Eligibility Checker prior to booking your appointment. Your eligibility will be checked again and verified by the pharmacy before you receive the vaccination. If you are not eligible or cannot demonstrate your eligibility when you arrive for your vaccination, we will not be able to vaccinate you.

How can I book an appointment?

To make an appointment, go to the vaccinations page on our website and use our online booking system to:

You will be required to book for each family member separately.

What do I need to bring to the appointment?

Please bring a photo ID and your Medicare card to your appointment. Depending on your eligibility category, you may also require proof of your eligibility to receive the COVID-19 vaccine such as a work ID card, letter from your GP or the COVID-19 eligibility declaration form (for example, if you are under 40 years of age).

What will happen during the appointment?

We recommend arriving 5 minutes prior to your scheduled appointment. When you arrive, we will:

  • ask you to check in using the pharmacy QR code

  • check your temperature

  • ask you to sanitise your hands.

The vaccination service will be provided in our private consultation room.

Our pharmacist will review your Patient Health Information and the Consent and Acknowledgement Form you complete during booking, discuss any safety issues that arise from this information, and confirm your informed consent to the vaccination.  If safe and appropriate, our pharmacist will then administer the vaccine.

For your safety, you are required to remain in the pharmacy for a further 15-minute observation period.

How can I book my 2nd dose?

A member of our staff will book you in for your second dose after you have received your first dose and completed your 15 minutes observation period.

How can I reschedule my appointment?

If for any reason you are unable to attend your scheduled appointment, you can reschedule by clicking the Change/Cancel appointment button in your appointment confirmation email. You can change your appointment up to  24 hours prior to your scheduled appointment time. If you need further assistance, please contact the pharmacy at (03) 9509 7912. Our staff can attempt to reschedule your appointment over the phone. Rescheduling appointments is subject to booking and vaccine availability.

How can I cancel my appointment?

If you are unable to attend your scheduled appointment for any reason, you can cancel by clicking the Change/Cancel appointment button in your appointment confirmation email. You can change your appointment up to  24 hours prior to your scheduled appointment time. If you need further assistance, please contact the pharmacy at (03) 9509 7912. Our staff can attempt to cancel your appointment over the phone.

What do I do if I miss my appointment?

If you miss your scheduled appointment for any reason, you must contact the pharmacy at (03) 9509 7912. If you contact the pharmacy within 24 hours of the missed appointment, pharmacy staff can attempt to reschedule your appointment. Rescheduling missed appointments is subject to booking and vaccine availability.

Do I receive a record of the immunisation service?

For patients with a medicare number, the pharmacy will input your vaccination details to the Australian Immunisation Registry. You will also receive a certificate of immunisation via email. The Immunisation history statement (IHS) can be viewed within 24 to 48 hours through My Health Record. Alternatively, you can get a copy of the IHS to prove your vaccination status through your Medicare Online account on MyGov; or the Express Plus Medicare mobile app. You can also request a copy of your IHS be sent by post by calling the Australian Immunisation Register Helpline on 1800 653 809. It can take up to 14 days to arrive in the mail.
For patients who are not eligible for a medicare number, the pharmacy will input your vaccination details to the Australian Immunisation Registry and provide you with a printed copy as proof. If you wish to access your immunisation record yourself, you will have to create an Individual Health Identifier (IHI) number.

What is the minimum waiting time period required between a flu vaccine and being vaccinated for COVID-19?

The minimum time required between receiving a dose of flu vaccine and receiving a dose of COVID-19 vaccine is 7 days.

Who can receive the COVID-19 vaccine?

Heathershaw’s provides COVID-19 vaccines to the community in accordance with Commonwealth guidelines and rollout instructions. It is essential to check your eligibility using the Australian Government Vaccine Eligibility Checker prior to booking your appointment.

Do I still need to follow public health precautions after being vaccinated?

Even after receiving the vaccine, you must still follow public health precautions as required in your state or territory to stop the spread of COVID-19 including:

  • Keep your distance – stay at least 1.5 metres away from other people
  • Wash your hands often with soap and water, or use hand sanitiser
  • Wear a mask, if your state or territory has advised you should
  • Stay home if you are unwell with cold or flu-like symptoms and arrange to immediately get a COVID-19 test once symptoms manifest.

What are the common side effects of the COVID-19 vaccine?

As with any vaccine, some people may experience side effects such as a sore arm, headache, tiredness, muscle pain, chills, fever and joint pain. These side effects are usually mild and don’t last for long.  There are some rarer side effects.  You should refer to the COVID-19 Vaccine Side Effect Checker for more information prior to your vaccination: https://www.healthdirect.gov.au/covid-19-vaccine-side-effect-checker.  Please advise our staff if you have any side effects or adverse reactions to the vaccine while you are in the pharmacy.  Please consult with a medical practitioner without delay if you have any side effects that worry you.