Medicine Shortages

With over 450 medicines in short supply, we're here to help

Out of stock prescription medicines

A shortage of medication arises when there’s insufficient supply to meet the demand for a particular medicine in Australia. At Heathershaw’s, we have the capability to make or compound many medications that may not be commercially available or are currently out of stock.

Custom-made-medications

Custom-made Medications

Quality Assurance

Quality Assurance

Expert Pharmacists

Expert Pharmacists

Australia Wide Delivery

Australia Wide Delivery

If you want to know more about a specific medication, you can enquire here:

One of our friendly pharmacists will get in touch with you within 1 to 2 business days.
Alternatively, you call us on (03) 9509 7912.

Trusted By Patients Across Australia

Sami Makelainen

Sami Makelainen

Goes above and beyond to provide customers with what they need, where most other pharmacies fail. Brilliant.
Jacqueline Francis

Jacqueline Francis

Customer service is next level 😍😍 My specialist Dr put me onto Heathershaws Jenny and the team are fantastic and go out of their way with follow up phone calls to make sure your scripts are delivered on time Thank you Jenny 🤗
Nanno 18

Nanno 18

Medication requiring an ice pack was delivered to Hamilton, Western Victoria. I have been continually impressed with Heathershaws efficiency and customer service, and would not hesitate to recommend them to regional residents.
Linda Williams

Linda Williams

I have just discovered the joy of Heathershaws Pharmacy! Looking for a hard to find prescription I was greeted with kindness and loads of helpful information by the staff, but particularly by Jenny. She even contacted the Medical Practice I go to in order to provide them info. Thanks so much.
Warwick Byrnes

Warwick Byrnes

Every time I've had my medication dispensed at this pharmacy, It's made me realize just how terrible my previous one actually was. The staff at Heathershaw's are extremely competent in their knowledge and understanding of pharmaceuticals, making for a far more pleasant experience when having medication either dispensed or compounded with them. It's a very welcome change from the constant stress, anxiety, and overall headaches that my previous pharmacy would often cause me. Local or not, you should definitely switch to here if you've also had it with your current pharmacy.
Kayla Crook

Kayla Crook

Quick, prompt delivery, delivered with extra gifts as well. Thank you for being so kind And professional as well Gavin.

Current list of out of stock prescription medicines

You can view the current list of TAG’s out of stock medication’s here. As on 8 November 2023, there are over 450 medications on the list.

FAQs

How is it possible to compound medications that are unavailable in stock?

Compounders are able to supply medications in different forms, such as in capsules, tablets, liquids, creams or injections from raw and/or active ingredients. The active ingredient of a medication may be available when the commercially produced medication is not. It’s important to note that certain medications may not be able to be compounded.

Is a separate prescription required for compounded alternatives to commercial medication during a shortage?

For the compounded medication prescription, a prescriber can include in the prescription:

  • The name of the active ingredients required
  • Strength or dose (in mg or percent)
  • Quantity
  • Directions for use

Our pharmacists are more than happy to address any inquiries you may have regarding compounded medications and to engage in discussions about formulations. If your prescriber needs additional information about writing a compounded medication prescription, our pharmacists can be reached at (03) 9509 7912