Vaccinations at Heathershaw’s

Heathershaw’s vaccination service offers quadrivalent flu vaccinations.
Contact us on (03) 9509 7912 if you would like to book an appointment for the flu vaccination.
As per the Department of Health’s recommendation, patients must wait at least 7 days between a dose of the flu vaccine and a dose of the COVID-19 vaccine.
Vaccines are available for patients under 65 years of age. Due to government regulations, patients over 65 years should seek advice from a medical practitioner. Children 15 years and under must be supervised by a parent/legal guardian. New patients are welcome.

Cost for each flu shot is $20.

Flu vaccines are free to people under 5 years and from high-risk groups identified in the National Immunisation Program Schedule from a medical practitioner. The standard charge applies for under 5-year-olds receiving the vaccine at Heathershaw’s. People from high-risk groups should seek advice from a medical practitioner.


Step 1

Click “Book Now”

Click on the ‘Book Now’ button and select your preferred date and time of appointment

Step 2

Fill Form & Make Payment

Complete the online form and online payment to confirm your time slot. Separate bookings and payments are required for each family member.

Step 3

Email Reminder

Receive an email reminder 24hrs before your scheduled appointment.

Step 4

Visit Centre for Vaccination

On the day of your appointment, please arrive 5 minutes before your scheduled appointment time.

Important Information


1. Flu vaccinations will be provided on nominated dates starting from March to May 2021, subject to vaccine availability and available appointments.
2. Bookings are online. Assistance with online bookings is available from the pharmacy.
3. Age restrictions apply.
4. Vouchers or gift cards cannot be used to purchase the flu vaccine

Frequently Asked Questions (FAQs)

What is the minimum time period required between having a flu vaccine and being vaccinated for Covid-19?

You should allow a minimum of 1 weeks between your flu vaccination and receiving any vaccine for Covid-19.

Why should I book a flu vaccine?

Vaccination is the best defence against the flu. The flu vaccine stimulates the body to make antibodies, which fight the flu virus. If you have been vaccinated, when you encounter the virus, your body is better prepared to destroy it, which helps prevent the flu.

Who should have a flu vaccination?

Annual immunisation is recommended for everyone over 6 months of age. Immunisation gives you the best protection available against the flu, and reduces spread of the disease to your family, friends, and vulnerable people in the community.

Some people are at higher risk of severe complications associated with the flu. Annual immunisation is important for these groups and people in contact with these groups.

Who should not have a flu vaccination?

Immunisation against the flu is not appropriate for people who:

  • have had a serious allergy (such as anaphylaxis) from a previous flu vaccine
  • have had a serious allergy (such as anaphylaxis) to an ingredient contained in the flu vaccine (e.g. eggs)
  • are unwell (with a temperature over 38.5C) at the time of their appointment
  • are aged under 6 months.

If any of the above apply to you or your children, please speak with your pharmacist or doctor.

If you have Guillain-Barre syndrome, there may be a risk of neurological symptoms. If either of these are relevant for you, please check the relevant box in our Patient Intake Form at the time of booking.

When should I get vaccinated?

The best time for you to be vaccinated against the flu is autumn before the flu season starts.

Can I get the flu vaccine and still get the flu?

No vaccine is 100% effective, but evidence shows that the flu vaccine provides a good level of protection in healthy people.

What type of vaccines does Heathershaw’s administer?

The flu vaccine for 2021, Fluarix Tetra quadrivalent vaccine, addresses four common and recent circulating strains of the flu virus. 

Is the vaccine safe?

The vaccine meets Australia’s Therapeutic Goods Administration requirements.

Is there a delay between when I receive the flu vaccine, and when it starts to work?

The body creates antibodies between three and fourteen days after the vaccination.

Are there any side effects?

The skin around the vaccination site may become red or sore, or you may also experience itching, bruising or mild swelling. Some people may also experience a mild fever, muscle aches, or headache. These symptoms usually resolve within two days but if you have any concerns, please speak to your Pharmacist or Healthcare Professional. In some instances, there may also be a risk of other effects such as fainting. 

What aftercare is involved?

You should remain in or near the pharmacy for 15 minutes after receiving your vaccination in case of any adverse reactions. We will give you a vaccination aftercare guide via email and at your appointment. 

Is there an age limit on receiving the flu vaccine?

We can vaccinate patients 10 years old or over.

Can pregnant women get the vaccine?

The vaccine that is provided is deemed safe for pregnant women. 

Can people over 65 years of age get the vaccine?

People aged 65 years and older will now receive a newly registered adjuvanted QIV, Fluad Quad, specifically designed to provide increased protection by creating a greater immune response at no cost from GPs. Please contact your GP for details and eligibility. 

Do I need a prescription to get the flu vaccine?

No, a script is not needed.

How much does the vaccination cost?

The cost of the flu vaccination at Heathershaw’s is $20 per patient. 

How long does the flu vaccination last?

Your immunity is strongest and most effective 3 to 4 months after you are vaccinated. Flu season in Australia usually runs from June to September, peaking in August, so it is important to get your flu shot in early in the year.

How can I book an appointment?

To make an appointment, go to the vaccinations page on our website and use our online booking system to:
• Select an available date and time for the vaccination
• Fill in our mandatory patient forms
• Pay for your vaccination using credit or debit card

(Note: If booking for your family, you will be required to book and pay for each family member separately. If you do not have a credit or debit card, you can book at the pharmacy.)

How can I pay for my appointment?

Payment is made online by credit or debit card.  If you do not have a credit or debt card, you can book at the pharmacy.

Do I need to pay before attending my appointment?

Yes, payment must be made at the time of booking your appointment. Our online booking portal allows for easy payment by credit or debit card.

Once your booking has been placed and payment made, you will receive a confirmation email with your appointment details. If you do not have a credit or debit card, please contact the pharmacy for assistance.

How can I reschedule my appointment?

If for any reason you are unable to attend your scheduled appointment, you can reschedule by clicking the Change/Cancel appointment button in your appointment confirmation email. You can make any changes until 24 hours prior to your scheduled booking time. 

If you need further assistance, please contact the pharmacy. Our staff can attempt to reschedule your appointment over the phone. Rescheduling appointments are subject to booking and vaccine availability.

How can I cancel my appointment?

If you are unable to attend your scheduled appointment for any reason, you can cancel by clicking the Change/Cancel appointment button in your appointment confirmation email. You can make any changes until 24 hours prior to your scheduled booking time. 

If you need further assistance, please contact the pharmacy. Our staff can attempt to cancel your appointment over the phone. However, the payment made will not be refunded. 

What do I do if I miss my appointment?

If you miss your scheduled appointment for any reason, you must contact the pharmacy. If you contact the pharmacy within 24 hours of the missed appointment, pharmacy staff can attempt to reschedule your appointment. Rescheduling missed appointments is subject to booking and vaccine availability.

What do I need to bring to the appointment?

You must bring your Medicare card with you to the appointment along with a copy of your appointment confirmation email.

What will happen during the appointment?

We recommend arriving 5 minutes prior to your scheduled appointment. When you arrive, we will take your temperature and ask you to sanitise your hands. The vaccination service will be provided in the consultation room.

The immuniser will discuss your Patient Health Information and Acknowledgement Form filled at the time of your booking. They will then administer the vaccine if safe and appropriate. You are required to remain in or near the pharmacy for a further 15-minute observation period to guard against the unlikely event of an adverse reaction to the vaccine.

Do I receive a record of the immunization service?

After your immunization, you can request a statement of vaccination as a record of the service.