About us

About us
These are the people who will welcome you, help you with the best possible solution for your health issues, can tailor products for your specific concerns – and make your custom medication by hand.
Jenny
Jenny has owned and worked in pharmacy for over 30 years, having been raised in the family pharmacy business. Energetic, caring, optimistic and knowledgeable – there’s no lengths Jenny wont go to, to care for a patient. It’s in her blood, and the DNA of our pharmacy. Jenny has specialist training in non-sterile compounding.
Jenny
Pharmacist
Jill
Jill, Jenny’s mother, has owned and worked in pharmacy all her working life, since her first pharmacy job in the Block Arcade in Melbourne’s CBD where she met Jen’s father, David (also a pharmacist). She’s looked after generations of families through good times and bad, in Kooyong and now in Glen Iris. Jill is committed to staying up to date with all the latest health developments, and famous for her formula for compounded nappy rash cream.
Jill
Pharmacist
Danica
Danica is another one of our compounding pharmacists, having been trained by a prominent compounding pharmacy in Melbourne. When she’s not greeting our compounding customers over the telephone, you’ll find her mixing all manner of concoctions in the lab and consulting customers about their special needs. Lovely, confident and clever – she’s a joy to deal with.
Danica
Pharmacist
Stephanie
With over 10 years of compounding experience and having obtained a certificate in non-sterile training, Steph is our resident compounder! You’ll find her in the lab creating all your special needs. Give her a wave next time you’re in store!
Stephanie
Pharmacy Technician
Sylvia
Sylvia is our multi-tasking, pharmacist guru! She has gained extensive experience working in regional and metropolitan pharmacies, managing stores and gaining compounding skills. You’ll be greeted by her bright smile and bubbly personality, and probably a coffee in hand!
Sylvia
Pharmacist
Helen
Helen’s smile has been part of our Heathershaw pharmacy family for over two decades. She brings the warmth and positivity of an upbringing in country NSW to everyone she meets. With extensive product knowledge, she can help customers select the health solution that is just right for them and their families. She is a gem.
Helen
Pharmacy Assistant
Fiona
Fiona has worked with us for 7 years, and has a heart made of gold. With her special interest in wound care, she tends to customers presenting to the pharmacy with cuts and wounds of all sorts, and has a great knowledge of complementary medicines in the form of Bioceutical products. The bright and friendly feel of our pharmacy owes much to her knowledge and attention to detail. That’s probably her lovely smile you’ll see when you first walk through the door.
Fiona
Pharmacy Assistant
Jen
Jen is our resident cosmetics consultant. Returning to us after having two beautiful young children, she is a master at our Art Deco make-up range (which, incidentally, is Germany’s number one brand!), and can be found applying make-up to our customers, ahead of their big night out. With an infectious laugh, and real smarts, being around Jen just makes your life better.
Jen
Cosmetic Consultant
Jason
Jason is like a premium brand of engine oil, helping out wherever required to keep every aspect of the pharmacy operating smoothly. A muso studying Music at Melbourne University, with pharmacy training, he’s the sort of guy our patients can rely on. Jason tells us he’ll work for free if we plug his music. Jason, here you go: https://jasonmackaway.com/
Jason
Pharmacy Assistant
Louis
Louis makes a welcome return to our team. He is currently studying Screen and Media at RMIT. His knowledge of every facet of the film industry is extraordinary. He is Jenny’s nephew, and brings with him many excellent qualities. He is knowledgeable, engaging, dedicated, and brings a sense of respectful fun to his role.
Louis
Pharmacy Assistant
David
If you’ve ever wondered where missing paperwork go, look no further than David. David is our resident administrator, turning all those bits of paper into numbers. A former pharmacist, he’s been known to impart a bit of wisdom to a patient or two during his visits to the pharmacy. With a keen eye for detail, he manages the pharmacy’s great relationship with its suppliers.
David
Accounts
Charlie
Trained in s 2 and 3 medications, Charlie brings his quirky interests in all things Doctor Who, Nanoblocks and history to the pharmacy. Ask for a “Fun Fact”, and Charlie can give you one of those too. A former delivery staff, and Jenny’s son, Charlie brings a sense of warmth and joy to our patients. Nice kid that one.
Charlie
Pharmacy Assistant
Luca
Luca is our resident VCE student, and performs a number of back-of-house roles within the pharmacy. When he’s not hitting the books, Luca loves to attend Geelong and Melbourne Victory games, and play FIFA (he’s quite the expert he tells us). He also loves to travel, and one of his ambitions include attending every World Cup from Russia 2018 onwards.
Luca
Pharmacy Assistant