Malvern Road
1402 Malvern Road, Glen Iris VIC 3146
Available at
UTI treatment.
Same day.
No GP visit.
How it works.
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Private consult about your symptoms
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Assessed and treated the same day
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Clear next steps - or a referral
Are you eligible?
You can walk in
- Woman aged 18-65
- Typical UTI symptoms
- No fever or back pain
- Not pregnant
See a GP instead
- Under 18 or over 65
- Pregnant, or male
- Fever, chills, or side pain
- Symptoms keep coming back
Don't know which applies? We can help you work out whether you need a doctor.
Available locations.
Walk in at Malvern Road or Burke Road. Coming soon to High Street and Wattletree Road.
Burke Road
153 Burke Road, Glen Iris VIC 3146
Coming soon
High Street
1608 High Street, Glen Iris VIC 3146
Coming soon
Wattletree Road
284 Wattletree Road, Malvern East VIC 3145
Related services.
Other services at Heathershaw's.
Questions people actually ask
What is a urinary tract infection?
A urinary tract infection happens when bacteria get into the bladder or urethra, causing irritation and infection. UTIs are common - particularly in women - and most uncomplicated cases can be assessed and treated quickly by a pharmacist, without needing to see a GP first. Under the Victorian Government's Chemist Care Now program, our accredited pharmacists can assess your symptoms and, where appropriate, prescribe treatment directly. For eligible patients, the consultation is free - medicines and treatment are charged separately.
Do I need a referral for a UTI?
No. Under the Victorian Government's Chemist Care Now program, our pharmacists can assess and, where appropriate, prescribe treatment for uncomplicated UTIs directly - no GP visit or referral needed.
Is UTI treatment really free?
For eligible patients, the pharmacist consultation under Chemist Care Now is provided at no cost. Medicines and any prescribed treatment are charged separately. Your pharmacist will confirm eligibility and explain any costs before proceeding.
Do I need to book?
No booking needed. Just walk in at Malvern Road or Burke Road. Coming soon to High Street and Wattletree Road. See all Melbourne locations.
What if I've had recurring UTIs?
Recurring or complicated UTIs are outside the scope of pharmacist-only treatment. Your pharmacist will assess your history and, if needed, refer you to your GP for further investigation.
What if my symptoms don't match a typical UTI?
If your symptoms are more serious, or don't fit the criteria for pharmacist treatment - for example fever or back pain - your pharmacist will refer you to a GP or urgent care rather than prescribe.
Can men or children be treated at the pharmacy for a UTI?
Chemist Care Now UTI treatment is currently limited to women aged 18-65 with uncomplicated symptoms. Men and children with UTI symptoms should see a GP.
Which locations offer this?
Chemist Care Now consultations are currently available at Malvern Road and Burke Road, walk-in only. They are coming soon to High Street and Wattletree Road.
The information on this page is general in nature and does not constitute medical advice. Speak to your pharmacist or doctor for advice tailored to your circumstances.
Subject to pharmacist's scope of practice and professional judgement. Not all patients will be eligible for pharmacist-only treatment.
Fast UTI Consults
Walk in at Malvern Road or Burke Road. No booking needed.